| Name of Complainant | |
| Date of Complaint | September 7, 2022 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear consumer court,
Please help me,
Order Number –408-2457736-5214735
Order date – 14th Aug 2022
Order total – Rs 24995.00
Product- Fossil Gen 6 Digital Black Dial Men’s Watch-FTW4059
Payment – Amazon Pay Balance.
I am facing the issue of my order of fossil watch which I placed on 14 august and still i am not able to get any solution on that. I called multiple times I complained to customer care for which every different customer agent kept on saying different things . And also after several requests when they arranged a request for picking the product. the product was picked on the 26th aug 2022 and after picking the product at the end today I got a reply saying that ” the product you sent was not the correct product ” and the seller and amazon team are not gone help you any more on this issue. you have to send the mail.
In my current state I don’t have the product and I don’t have the money which I have paid for the product. This is the worst experience I have had . I have been a prime customer for the last 2-3 year and I have ordered so many products.
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