Name of Complainant | |
Date of Complaint | November 21, 2021 |
Name(s) of companies complained against | Cellplaza |
Category of complaint | E-Com & Retail |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
I ordered a mobile phone (oneplus9pro) from cellplaza, an online store in malad west their address is: 2/334.OCC compound, swarajya hind, near gaikond nagar bus station, 400095,malad west, MH,
After i received my product on 2nd nov 2021, i paid 30k by cash
And when i open box it was wrong product (redmi phone worth 5k)
After that complain and cellplaza member told me to show unoxing video, i sent them all details and video after that they assure me that i will get replacement in 4 days, but it is been 20 days now they are not responding my calls and messages even after reading messages . Please help me