Name of Complainant	Venkateswara Reddy
Date of Complaint	January 16, 2026
Name(s) of companies complained against	Ekart / Parcelgator
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Text of Complaint by Venkateswara Reddy:

Dear Ekart / Parcelgator Support Team,

I am writing to raise a serious complaint regarding a recent order delivered to me through Ekart Logistics, with Tracking ID: PGRC6000084068

I had ordered a Men’s Shirt (Size XL) via Parcelgator, but to my shock and disappointment, I received a used 2 medium 2 shirts instead. This is completely unacceptable and misleading.

Order & Delivery Details:

Product Ordered: Men’s Shirt (Size XL)

Product Received: Used T shirt

Tracking ID: PGRC6000084068

Courier: Ekart Logistics

Delivery Mode: COD (₹999 paid in cash)

Delivery Date: [20 Dec 2025]

Delivery Address:T VENKATESWARA REDDY
Flat no 306, Khushi Homes
Tejaswi Nagar Colony
ATTAPUR
HYDERABAD 500048

Return Address on Parcel:

T VENKATESWARA REDDY
Flat no 306, Khushi Homes
Tejaswi Nagar Colony
ATTAPUR
HYDERABAD 500048

I kindly request you to:

1. Arrange a return pickup of the wrong product

2. Process a full refund of ₹999

3. Take necessary action against the seller for sending incorrect and possibly used items

I have attached a photo of the parcel and product received. Please take urgent action and respond at the earliest.

Thank you for your cooperation.

Sincerely,
Venkateswara Reddy
Email: teluguntla@gmail.com

Image Uploaded by Venkateswara Reddy: