Wrong product delivered by Flipkart Seller and Flipkart in able to replace it or issue a refund

Name of Complainant Anand Prakash
Date of ComplaintJuly 16, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Anand Prakash:

I had ordered Crucial 16 GB RAM model # CT16G4SFD824A on 28-May. I received my order on 3-Jun. However, when I opened it, I found that the RAM model was different. The delivered RAM was of model # CB16GS2666. I lodged the replacement request on the same day. Since then, the replacement has been scheduled by Flipkart multiple times, but never happened. Everytime, they give a new deadline for replacement, and do nothing. After I raise the issue with CS team or on twitter, they give me a new date. Is been 1.5 months now and I no resolution is being provided. I want a full refund now. Please resolve this ASAP.

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