Wrong product delivered but Amazon refused to replace or refunds

Name of Complainant Dr s ghosh
Date of ComplaintJuly 18, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Dr s ghosh:

Order number : 405-7300367-5310715

Item name – disinfection atomizing fog machine, but received a pulse Oxymeter.  I gave them all of fact but they refusing to help me.

 

Please check the product details, you can understand the seller making a fraud.

In 13*11*11 size weight 1kg

My recived product different, in billing address it’s mention 0.49 kg.

 

Additional note – sir i am receiving it a different product , a pulse oxymeter but gave order of fog machine.

Sir you can see in my tracking id the product dimension – it’s 20*9*9 CM.. Weight. 0.49kgs, sir is it possible in this small dimension size box fit a fog machine? All of this different product issue happened infornt of your delivery guy.

 

Note – in Amazon you can see the same product From different sellers description of size with bigger dimension and weight (approx 2.25kgs). Then how the seller able to send a fog machine in this small sizes box. Please justify this.

 

Just check out the images.. And please Reinvestigate this matter.

It’s not about the money I loose, also the seller making fraud in Amazon, please check it once. 

Image Uploaded by Dr s ghosh:

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