Wrong product delivered and unable to reach customer care

Name of Complainant Binu Prasanna
Date of ComplaintApril 29, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Binu Prasanna:

I placed an order for a saree on the website Ustana for Rs850. But the saree i received was totally different and was of very poor quality from the saree i ordered which was displayed in the website. My order number is US23543. The customer care number does not seem to exist and their email id is not responsive. I am unable to avail return and refund though it has been promised in the website. I feel scammed and cheated by this company

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