Wrong product delivered and the website shows out of service

Name of Complainant Udipti Jaiswal
Date of ComplaintSeptember 13, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Udipti Jaiswal:

I had ordered 1 kurta set of Rs 980 and anarkali kurta worth Rs. 1199. Total order value was Rs 2179. But they have delivered wrong product that is very cheap and low quality and a completely different material/ item than what I ordered. Their website is not working and the number is switched off. Had received call from this number 9327424198 for order confirmation and now no one is responding.
This company is a complete fraud and they run fraud ads on Instagram. Action should be taken and the money should be refunded.

Image Uploaded by Udipti Jaiswal:

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