Wrong product delivered and the return request link does not work

Name of Complainant Prohitdeep singh
Date of ComplaintJune 29, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Prohitdeep singh:

A few days ago, I made a purchase for a set of four track pants. However, when I received my package yesterday, I discovered that instead of the ordered pants, I received two old, torn shirts that were covered in dirt. when I tried to initiate a return request on the website I encountered a technical error. upon conducting the thorough research on website I discovered that the both customer care number and email were invalid.

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