Wrong product delivered and the phone no provide by the app is not working

Name of Complainant Rahul Raushan
Date of ComplaintSeptember 20, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Rahul Raushan:

I ordered a Bluetooth speaker with light at Shoppzone vide order no 12932 dated 13 Sep 23. I received a wrong product on 20 Sep 23. When i enquired about the wrong product no one can pick the phone. And the website which was provided on the bill was also not open.

Image Uploaded by Rahul Raushan:

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