Wrong product delivered and return request rejected

Name of Complainant Mohini Gureja
Date of ComplaintNovember 29, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Mohini Gureja:

Order I’d : FN8666402569
I ordered a kurta set from Ajio on 22nd Oct 2023 but received a different kurta set without any tag and branding. I raised the return request for the same but it was cancelled by Ajio twice stating that correct product was sent and the product was not get returned and I didn’t get my refund.
I request to return the product and issue my refund.
I am here attaching the image of the product received.

Image Uploaded by Mohini Gureja:

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