Wrong product delivered and return option is not showing

Name of Complainant Suman
Date of ComplaintApril 16, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Suman:

I ordered a campus blue shoes of 756 rupees (Order ID – OD327766147125612100). It delivered to me on 11th April but of different colour grey colour shoes.
I want to return the product and refund my money but the status is showing its arriving today so, i am unable to create a return request for this product.
I called many times to Flipkart customer care but no satisfactory response given by them .
Every time they said your problem is already highlighted the concern team contact you within 2 days. But no one is connected to me.
I am totally irritated.
This is very horrible. And happens second time with me
Very poor service. Totally disappointed.
I want to return my product as soon as possible an returns my money 756 rupees back.
They do fraud to customer.

Image Uploaded by Suman:

Wrong product delivered and return option is not showing

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