Wrong product delivered and no response now

Name of Complainant Sneh
Date of ComplaintDecember 5, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Sneh:

I have ordered oxford fabric storage boxes for clothes (set of 6 bags) from noguindia.myshopify.com. The amount was paid COD, however the item is entirely different to what was ordered and what has been delivered. I have mailed to the company what there is no response. The item was shipped from TRENDNETIC Karnatka. I have not received the ordered product and wish refund of the amount against order ID 1430 dated 27 September 2021.

Image Uploaded by Sneh:

One thought on “Wrong product delivered and no response now

  1. Hi

    Even I have faced the same problem with the same website
    have ordered “India’s Fabric Storage boxes for clothes( Set of 6 bags) from “https://beyonessh.shop/products/trendy-non-woven-saree-covers-pack-of-6-3020387?ref=loox-wr-btn&post_id=N1mg7EWoj ” which is linked to ” noguindia” was delivered by TRENDNETIC CREATIONS , Bangalore on 17th December 2021, but I received the parcel on 26th December 2021.
    Payment was made via COD
    But it’s not the same bags which I ordered , I received normal cheap saree bag with some piece of the bag torn already the same bag cost around 20 to 30 rupees in local stores.

    What I purchased and what I received is totally different.Please look into this issue ASAP So I want my refund money back.
    Even there is no customer care details for above mentioned companies (Beyonessh ,Nougindia & Trendnetic creations)
    Please let me know if you require any further information from me
    U can contact me at this email id – Sahanaa1992@gmail.com

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