Wrong product delivered and canceled the request for replace the product.

Name of Complainant Saurabh Gangrade
Date of ComplaintJuly 2, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Saurabh Gangrade:

Fraud on Flipkart…

I have ordered mi note 7 pro Nebula red with 4 gb Ram and 64 gb internal 
memory. But received mi note 7s sapphire blue with 3 gb Ram and 32 gb
internal memory. How the seller can deliver a complete wrong product. And even there is around 3000/- price difference between both the product. Please take some action. I got the invoice with the product and on the email, both are having mi note 7s mobile details like emi, model no. etc however handset it is showing as Mi Note pro 7. Please block these kind of sellers, other wise people will loose the trust
on Flipkart. Even when I have raised replacement of the product seller has rejected my request. Product and request details are below –

Order ID: OD115838838690409000
Order Date: 26-06-2019
Invoice Number # FAAAV92000889628
Sold By: Shreyash Retail Private Limited ,
Ship-from Address: Sy no 696, Gundlapochampally Village, Medchal Mandal, Ranga Reddy Dist , Secundrabad, Telangana 501401, Secundrabad, Telangana, India – 501401, IN-TS
GSTIN – 36AAXCS0655F1ZZ

Replacement Rejected
Replacement ID:
12101586431382401186

Image Uploaded by Saurabh Gangrade:

Wrong product delivered and canceled the request for replace the product.

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