Wrong product delivered after replacement of a defective one

Name of Complainant Ansh Jalan
Date of ComplaintSeptember 11, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Ansh Jalan:

On 29 July I registered a complain on boat website for replacing my defective neckband (Boat Rockerz 295 V2) aand after some day they took my neckband and on 6th of September they gave me a new one but when I onpen it I found that it was another product (Boat Rockerz 255 Pro+) and I don’t want this I want my original product that is Boat Rockerz 295 V2

Please help me to get it
My Warranty ticket for this complain is 2929863

Image Uploaded by Ansh Jalan:

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