Wrong Product Delivered

Name of Complainant Amit
Date of ComplaintJune 9, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Amit:

I have ordered Moto-G6 Tempered glass but I received another mobile tempered glass. I called to customer care executive but she denied to return it because product is not comes under return policy. If I got wrong product then how return policy will not be applicable. Where is my fault? It is company responsibility to deliver correct product to customer.

Image Uploaded by Amit:

Wrong Product Delivered

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