Wrong Product Delivered

Name of Complainant Rishika
Date of ComplaintMarch 31, 2022
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Rishika:

I ordered Vivo 4G Smartphone on hope4shops.co.in on 17/3/22 by COD. They delivered wrong product on 27/3/22. The wrong product is writing tablet with some card games. I received a totally different product and even COD amount was completely different. On order details of hope4shops.co.in amount is Rs.2,899 against order ID 74712. Delivered order amount is Rs.1,999. I contacted the courier company person called Delhivery. She assured me that the money will be refunded in 2 – 3 days time as such type of fraud products happen sometimes. But now I have not heard from her and she does not pick up the call. I don’t know whom to blame. I do not want the wrong product and I want my money back.

Image Uploaded by Rishika:

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