Wrong Product delivered.

Name of Complainant Vishnu
Date of ComplaintAugust 23, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link
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Text of Complaint by Vishnu:

  • Dear Sir,
     
    Plz find the attachment of video.
     
    I ordered Fossil Venture Black Dial Smart Watch. but i got 3 Fastrack watches set.
     
    kindly do the needful
     
     

    With Regards

     
     
    Vishnu 
    Mob: +919246633335
    Hello,
    can any body reply on the below mail.
    Vishnu
    9246633335
    Show quoted text
    Dear Sir,
    As per your customer care Executive Iam sending the mail
    I got one Parcel from Time World through Gati Courier Doc- no.522825589 on cash on delivery.(Piad 1550/-)
    they send wrong product. They are not provide any number on web site https://24sales.in/.
    I already send a mail which they are provide in website. but no response from their end.
    Ask them to return back the amount/ send as per order.
    Plz look into this matter & do the needful.
    plz find the attachment of video
    Thanks & Regards
    Vishnu
    9246633335
    9848204250

    Order summary

    Fossil Venture Black Dial Smart Watch × 1

    Rs. 1,550.00

    Subtotal Rs. 1,550.00
    Shipping Rs. 0.00
    Total Rs. 1,550.00

    Customer information

    Shipping address

    Vishnu Reddy
    GVK Fashion Park, Main road,
    Near Taitan Show room
    533001 Kakinada AP
    India

    Billing address

    Vishnu Reddy
    GVK Fashion Park, Main road,
    Near Taitan Show room
    533001 Kakinada AP
    India

    Shipping method

    Express Shipping

    Payment method

    Cash on delivery (cod) — Rs. 1,550.00

    Show quoted text
    Error Icon

    Address not found

    Your message wasn’t delivered to customerservice@gatikw.combecause the domain gatikw.comcouldn’t be found. Check for typos or unnecessary spaces and try again.
    The response was:
    DNS Error: 66654691 DNS type ‘mx’ lookup of gatikw.com responded with code NXDOMAIN Domain name not found: gatikw.com

    ———- Forwarded message ———-
    From: Vishnu Reddy <vishnugoluguri@gmail.com>
    To: customerservice@gati.comcustomerservice@gatikw.com
    Cc:
    Bcc:
    Date: Thu, 8 Aug 2019 17:59:54 +0530
    Subject: Fwd: Wrong product delivered

    Dear Sir,
    I got one Parcel from Time World through Gati Courier Doc- no.522825589 on cash on delivery.(Piad 1550/-)
    they send wrong product. They are not provide any number on web site https://24sales.in/.
    I already send a mail which they are provide in website. but no response from their end.
    Ask them to return back the amount/ send as per order.
    Plz look into this matter & do the needful.
    plz find the attachment of video
    Thanks & Regards
    Vishnu
    9848204250

    Order summary

    <table class=”gmail-m_3427575956067851740container” style=”width:560px;text-align:left;border-spacing:0px;border-collapse:collapse;margin:0px au —– Message truncated —–

Image Uploaded by Vishnu:

Wrong Product delivered.

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