Wrong product and full payment made

Name of Complainant Kavita Kalta
Date of ComplaintSeptember 11, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Kavita Kalta:

I ordered a high waisted black pants buy 1 get 1 free from mavix store which i got the link on facebook and it was delivered to me on the 11th of September, Monday. I made the payment in cash and checked the product and it was nothing like what I ordered and it was dirty with stains on it. I went back to the website and tried to contact them but I haven’t received any calls or messages back from them. I paid a total of ₹ 800 and would like to get a refund back.

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