Wrong process of KYC completion

Name of Complainant Taruna Sharma
Date of ComplaintJanuary 31, 2019
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Taruna Sharma:

For KYC completion paytm is asking to visit there authorized dealer which are small shop owners or tour and travel office being a female I would not like to go to such places that too with all my details and proofs, Why can’t paytm make their KYC points at safe places to visit like banks or supermarket stores like big bazar, Spencer’s. This is wrong process which need amendment either they should use a door step or safe places for KYC completion.

Image Uploaded by Taruna Sharma:

Wrong process of KYC completion

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