Wrong order picked up when did for replacement

Name of Complainant Jitender Gupta
Date of ComplaintMay 8, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Jitender Gupta:

Order ID : OD224633251072912000
Product Name: Woltop WallStickers Wallpaper Brown Natural Wood Design Wardrobe Furniture Decoration Self Adhesive LArge PVC wall Paper.

I have order 3 qty of this product on 9th April 2022 and received the same on 14 th April 2022 but the shade i received was light in color so i have request for replacement.

Courier person picked up the pack of 3 as it was in single box and flipkart told to return the original packing but in replacement received only 1 qty that was also in light shade.

Again i requested to refund the replaced quantity received and received the refund on for one quanity on 29th april. in the same time i have raised issue for the wrongly picked 2 qty also.

Whenever i call Flipkart just told me to wait for next 24 hours or 48 hours and the time elapse they just send the msg to wait for next 24 hours. now its 7 th may 2022.

When i try to call them they just listen to my issue and disconnect my call.

Every time they ask me for the whole confirmation and i got frustration again n again to explain each and every scenario.

Image Uploaded by Jitender Gupta:

Wrong order picked up when did for replacement

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