Wrong KYC updated

Name of Complainant Prerna
Date of ComplaintDecember 13, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Prerna:

I mistakenly updated my documents(adhaar no) on my husband paytm account. Now i am not able to access my account as it required KYC documents upload error and when i upload my documents it showing error that same documents can’t upload in two accounts. I am not able to access my paytm account and i already raised the same issue on paytm account but not getting any reply from their side. Please help to change uploaded documents of my husband paytm account to mine.

Image Uploaded by Prerna:

Wrong KYC updated

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