Wrong items delivered and company not initiating a refund

Name of Complainant Saad
Date of ComplaintAugust 5, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Saad:

I have bought two jeans from Max fashion worth 2598. When the package arrived, it contained a single T-shirt, in XXL size. I captured photos and send the same to help desk at Max fashion, now they are denying the fact that send the correct items and would not refund or return the product. The T-shirt had a price tag of 300, it is a total loss 2298 and the T-shirt is not of any use to me.
I have contacted them over and over, but they implore that I am at fault and they have checked everything with themselves and it is in order.

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