| Name of Complainant | |
| Date of Complaint | October 4, 2018 |
| Name(s) of companies complained against | Paragon Polymer Products Pvt. Ltd. Through Paytm |
| Category of complaint | Miscellaneous |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I ordered a pair of Paragon Women’s foot-ware, size 4, seeing an ad from Paytm and a parcel was received from the manufacturer. On opening, I found an entirely different item and size . I have been trying to contact Paytm on phone or email. eMail was returned undelivered. There is no alternate email id. Not able to reach them on phone despite several trials. I want to return the wrong product and don’t know how to go about it. My order ref is 6151862160.
If I am provided with an active (working) email id of Paytm, I can deal with them directly. Please provide one such email id. Their 24×7 phone line help is fraudulent. One will not reach a customer care agent to report complaint.
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