| Name of Complainant | |
| Date of Complaint | July 16, 2020 |
| Name(s) of companies complained against | Amazon.in |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Wrong item delivered to me in the bag of Amazon
HEMANT AJMERA
to jeff, cs-reply
3 hours ago
3 hours ago
Details
Respected sir
Ext5remely sorry to bother you
But you are a last hope for me my hard earned moneyis at stake.I have ordered a renewed mobile phone from amazon.in Samsung A50s on 6th July 2020 vide order no.171 67111235529955 brut when I received parcel I was shocked to see that instead of mobiLe phone I received Trimmer Nova .
I called at customer service at told and explainedthe issue but they directed me to investigating agency they told me we will reply you in next 5 days by 15th July 2020.
On 15th July they told me that they cannot do anything about this.
I don’t understand what type of investigation they have done .
I request you to take this matter at urgent basis
Because in amazon go down someone is doing this dirty business of changing the product .
I am sure your genuine efforts will trace the real culprit .
You can easily trace the mobile by IMEI NO.
High regards
Hemant Ajmera
9969000533
My email I’d is my user name
Image Uploaded by Hemant Ajmera:
