Wrong item scam

Name of Complainant Yatish Rai
Date of ComplaintJuly 8, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Yatish Rai:

i ordered samsung galaxy m30s 6gb 128gb refurbished phone from vlebazaar on 28 june 2023, the delivery was to be made on 1 july 2023 but it was extended by 8 days.
Today i have received the order and it has locked samsung j7 in it. the phone is damaged. i tried contacting the contact but they hanged on my phone twice when i told them my issue. i have also mailed them but i don’t think they will get the product returned and refunded. so I am filing a case against them. i have all proofs of payment receipt, delivery screenshots and phone photo.
however i forgot to make a video while opening the phone.

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