Wrong item received from Flipkart (Replacement or refund not done in 20 Days).

Name of Complainant Kumar Vikash
Date of ComplaintDecember 27, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Kumar Vikash:

I have ordered a bluetooth device but instead of bluetooth device I have received two watches. I immediately informed about wrong item received. I have requested many times (more than 10 times) for replacement. The delivery execuitive denied to accept as according to them they will accept only bluetooth device. Flipkart is only generating case but not able to resolve the issue. I have already videographed while opening the packet and also took the picture of wrong items and sent to flipkart. But the issue is still pending.

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