Wrong Item Delivered By the Online Website

Name of Complainant Fasal
Date of ComplaintOctober 22, 2025
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Fasal:

I ordered an item from an online website that was available in Other websites over ₹2,000. However, I noticed the same item being sold on the site for ₹899. Since the website only offered Cash on Delivery (COD) and not a prepaid option, I proceeded with the COD order.

The item was delivered through Delhivery, and I paid the amount via GPay upon delivery. However, to my disappointment, when I opened the package, I found that instead of the ordered item, the seller had sent a bottle containing a colored liquid.

Image Uploaded by Fasal:

Leave a Reply

Your email address will not be published. Required fields are marked *