Wrong food item

Name of Complainant Arka Chatterjee
Date of ComplaintMarch 12, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Arka Chatterjee:

Respected Sir , With reference
#161535197150 from Dum Safar

I got wrong item and I asked for refund and ₹400 coupon was given which is totally unacceptable (and i didnt used also) to me because it’s half the amount I lost 819 rs and in form of coupon I never wanted wrong item was delivered and it’s totally waste of money for me Sir ,atleast I should get what i ordered and not any other trash item that I didn’t ordered therefore I am earnestly requesting Swiggy team to refund my money back to source for wrong item delivered the proofs of which I already shared on chats and you please decide failing which I do need to complain on Consumer forum and inform on twitter Sir .Upon request to swiggy support they told me here I will get the resolution as they hadn’t have the authority of it so I hope that my justice is given .I ordered chicken biryani and I received Trash food which is totally different

Image Uploaded by Arka Chatterjee:

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