wrong disconnection

Name of Complainant SRINIVASAN S
Date of ComplaintFebruary 11, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by SRINIVASAN S:

I have airtel connection and my cell no is 7358262664.On 28/1/2019 I have recharged my mobile for Rs.10/- vide transaction ID190128196260

I have also received a sms stating that balance available is Rs.11.31 and re charge done vide transaction ID401217623

From 29/01/2019 onwards suddenly both in coming and out going calls are disconnected
and informed to recharge.

Kindly confirm whether the above disconnection done is in order when I have Rs.11.31/- credit balance
Pl restore my connection immediately and confirm

Image Uploaded by SRINIVASAN S:

wrong disconnection

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