| Name of Complainant | |
| Date of Complaint | November 7, 2022 |
| Name(s) of companies complained against | IFB |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I had raised ticket for my IFB EVA Aqua SX washing machine with IFB service center, issue was my washing machine was always showing door error.
On 31st October IFB Engineer visited my home checked washing machine and without any diagnosis told washing machine motherboard got damaged and to replace it I need to pay 7500rs., he also collected 590rs. visiting charges from me.
I requested him I will confirm motherboard replacement on next day.
meanwhile I shown my washing machine to local washing machine repair shop and he just replaced the washing machine door lock which costs just 750rs+200 service charges and my washing machine started working fine.
IFB Engineer collected 590rs. without doing anything.
Dear Vikrant,
Sincere apologies for the inconvenience caused to you. Please share your complaint id or your mobile number so we can further assist you. Moreover, do write us a mail at customerservice@ifbglobal.com, also you can call us on (customer care number 08045845678) or Chat option via cb.ifbsupport.com in case any assistance is required. We will be glad to assist you.
Regards
IFB APPLIANCES
Hi Team,
Same has been already escalated to given IFB customer service email id.
I havent got any response other than just one appoligies mail.
but I already lost my 590rs. only to get wrong information that need to replace motherboard of my washing machine and for that need to pay 7500rs. extra even though it was not faulty at all