Wrong delivery status updation

Name of Complainant Deepti Rastogi
Date of ComplaintMay 23, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Deepti Rastogi:

One of my customers order saree from meesho, saree was delivered on 16 April. After receiving saree customer want to returnd due to  cheep quality. But the courior partner who deliver the parcel updated wrong status ‘ unable to deliver Ur parcel due to lost of parcrl’. Now we are not able to raise the return complain. Because according to meesho courier was to deliver thn how can it return. I have product AWB no and invoice.. I write to courior partner they told me seller updated to courior partner  about lost of courier…

Meesho  supplier  with the help of  courior partner  sell the the cheep and damaged product  to customer. And when customer want to return the product they smartly play courier lost game.. me Nd my customers very disappointed.. and want to take action against meesho and supplier.

Thanks

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Wrong delivery status updation

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