Wrong delivery of unordered product

Name of Complainant Radhakrishna
Date of ComplaintJuly 25, 2025
Name(s) of companies complained against ,
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Radhakrishna:

I am writing to report an unauthorized Cash on Delivery (COD) order that I received. On 22-July-2025, I received a package delivered by Shiprocket (Delivery) courier [Tracking Id-28493180585642], stating it was from Falcon Store, Gujarat. The package contained a green cloth, and I was charged Rs. 1022 as cash on delivery.

I have not placed any order with Falcon Store, Gujarat. This appears to be a fraudulent delivery.

I currently have an active order from Meesho with the same delivery address and for the same COD amount, which I believe may be related to this incident.

I request a full refund of Rs. 1022 for the unauthorized delivery from Falcon Store, Gujarat. Please provide guidance on the process to initiate this refund and investigate this matter thoroughly.

Image Uploaded by Radhakrishna:

Wrong delivery of unordered product

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