Wrong delivery of the product

Name of Complainant Mohammed Haneef
Date of ComplaintJune 29, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Mohammed Haneef:

An order was placed on 11th April. But received a wrong parcel. Instead of 1″ got a 2″ tape.
Later a request for refund was initiated as there was a delay in pick-up. It was also said by an executive that after 3 calls and advance refund will be initiated. But didn’t get any pickup till date and closed to 2 months has already passed. After making multiple calls to the customer service… Still there is no response. Everytime it is being told that a complain has been escalated.

Image Uploaded by Mohammed Haneef:

Wrong delivery of the product

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