Wrong Data Services

Name of Complainant Daniel Anslem-ogwude
Date of ComplaintSeptember 19, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Daniel Anslem-ogwude:

First of All, Airtel is messing up big time. I buy data of #500 for 2gb 2 days binge data plan…bit I only get fractions of 2 gb, like now I got 1790 mb, i.e 1.79gb.
Second, Any time I buy any data plan I always cancel auto renewal, but I just got charged #100 for 200mb daily plan auto renewal from as yesterday…when I made such a purchase. I tried to go online to find a way to reverse the data to airtime, but *121*6# only shows bank codes for making airtime purchase. As if it isn’t enough I can’t reach Airtel customer care to tell them to help me reverse it….no customer service personnel….Airtel used to be very Wonderful but they are not doing good now. Please I am not satisfied with such service.

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