Wrong Charges Applied

Name of Complainant Pushkar Dayal
Date of ComplaintFebruary 13, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Pushkar Dayal:

Dear Sir/Madam,

This is to inform you that my Vodafone Post Paid no is -9973964999.

I am regular facing wrong billing issue with Vodafone.

Regularly follow-ups with customer care about my wrong bill and request for waiver.

Now again they generate wrong bill with charges applied.

Today I discussed with Vodafone Customer Care No-9811098110 ,then executive replied that we are unable to adjust or aive the amount of Rs.150/-.

Now as per new policy of Vodafone only one bill will be adjusted or waived in a quarter.

Also they trying to convince me that service was activated from my side which I denied because every month some service applied on my no and then I request to STOP.

In this way how a customer will survive with postpaid connection.

Please do the needful asap.

 

Regards

Pushkar

9973964999

Image Uploaded by Pushkar Dayal:

Wrong Charges Applied

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