Name of Complainant	Harish Agrawal
Date of Complaint	June 21, 2023
Name(s) of companies complained against	Make my trip
Category of complaint	Tours & Travels
Permanent link of complaint	Right click to copy link
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When I was booking this ticket your portal shows tatkal available 9.

But after booking complete the wait list ticket provided even during booking no any confirmation asked for wait list booking .

Pl see the attachment where another train on same time have available ticket. You can see on attached screenshot 12626 train is still available.

Even I pay for free cancelation charges for confirm ticket cancelation if any prior to charting.

Why I opt this if waitlist ticket need to finalise.
This is wrong practise by booking channel.

Image Uploaded by Harish Agrawal: