Wrong bills raising on the pretext of Internet usage on non-internet mobile package

Name of Complainant Balasubramanya Baglodi
Date of ComplaintDecember 4, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Balasubramanya Baglodi:

Earlier I had a internet package of rs.250/- month with 20 GB internet data for my mobile No 9925240294. However, I had discontinued the for Rs.99/- month non-internet package. To my surprice I had received a bill of Rs.1430/- for the month of October 18 against the monthly charge of Rs.99. I have lodge the complaint against M/s Vodafone for this fraud bill. Accordingly some people from M/s Vodafone contacted me and agreed to reduce the bill for Rs. 830/- which was paid by me under protest. Now again I have receied a bill for November 2018 for Rs.706.47 paise against the actual charge of Rs.99/month. I can’t understand why this company making such fraud to make money by hook or crook. Kindly take up the matter with appropriate people to resolve the same.

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Wrong bills raising on the pretext of Internet usage on non-internet mobile package

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