Wrong and used product delivered

Name of Complainant Rituparna Das
Date of ComplaintOctober 27, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Rituparna Das:

I had ordered a prepaid order fo Georgette WHite Lace Border Saree with Blouse from mesho with Order id- 702002632153. However the product which was delivered in the package was a used and dirty pant. Immidieately I spoke to the customer care and raised a exchange request. But the courier boy refused to pick up the item as it was not matching with the ordered item. Again I spoke to the customer care and they assured that it would be picked up the next time whereas the same thing happen and thereafter all my exhange request was being cancelled. This type of bad service is very was not expected at all. #meesho

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