| Name of Complainant | |
| Date of Complaint | August 21, 2022 |
| Name(s) of companies complained against | |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
Dear sir/ma’am,
This is Siddhesh and I’ve attached my Hyundai Xcent (MH05CV0647) on 22/07/2022 on Zoomcar Host platform and on next day my car got booking (JPSN70CTY) for 2 days. When the customer taken the car, the booking was not showing live in app so I called host support team and they said due to technical issue it’s not getting live but we are working on it. And we are also not able to fetch your details, your profile is not opening. If the profile not fetching how can my car served booking ?
On next week I got payout for that booking.
But from 26/07/2022 to 07/08/2022 my car
served 3 more bookings (JPSN703VO, JPSN7AORC, JPSN7ALWV) but that are also showing upcoming only even after my car served all of them. In 2 bookings I got lesser fuel also. I’ve not received single rupee from any of this 3 bookings but it got automatically deleted from my app. Till time I’ve called host support team 30-35 times, written mails on all possible mail I’ds of Zoomcar, Raised 15-20 tickets on each and every booking parameters. I also informed all the Zoomcar team members near to my location (Vashi, Navi Mumbai, Maharashtra) but no resolution till yet.
I’ve tried all the possible steps from my side.
Patience tested tremendously.
