| Name of Complainant | |
| Date of Complaint | July 5, 2019 |
| Name(s) of companies complained against | Vodafone |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I’m new to vodafone. 87 days old. I’m not satisfied with postpaid connection and i want to change to prepaid in the same network. I asked from the executive at 199 and they said you can do it from showroom and i rushed the showroom, they said you can’t change until 120 days. Next i spoke to 198, they said you are elegible to change to prepaid and took a complaint. Complaint team called me and told me to visit the showroom again but they denied again that i can’t move to voda prepaid. Now i informed the 198 and they repeating the same process. Im totally frustated and unhappy with vodafone. Wrong and fake committments and poor customer service.
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