Worst customer service from voltas beko

Name of Complainant Krishna Choudhary
Date of ComplaintDecember 8, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Krishna Choudhary:

I raised a complaint 2 months ago for a replacement of broken hydraulic and door of voltas top load full automatic washing machine considering it should be part of warranty as the product is in warranty but from that I neither received a proper response nor any follow up from there side. Whenever we tried escalating matter they gave a person and if we call he only respond for once’s or twice and after he is not picking call. Within that person some technician came to home and went back without answering what next.

In brief nothing is working when called customer care they respond that we will raise to senior management but nothing happens.

Image Uploaded by Krishna Choudhary:

Worst customer service from voltas beko

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