Name of Complainant	Revathy
Date of Complaint	June 10, 2020
Name(s) of companies complained against	Vodafone
Category of complaint	Miscellaneous
Permanent link of complaint	Right click to copy link
Share your complaint on social media for wider reach

I was trying to set callertune. Initially the app led me to recharge for mobile balance, and I did for 100 bucks. Then It led me to recharge for callertunes services, and I did that as well for 78bucks.

After all these, I got a message from service provider saying “We are unable to process your request right now. Please try again later”.

Then I reached customer care executive, they said you requested is in suspended mode and I will activate now. But nothing happened. I waited for a week, no response. Again I reached CC executive, they said I have taken your request and you will be receiving a message and just reply with 1 to the number. I did, but got same message from service provider.

Later I emailed to vodafone support, and they said they are still working on the issue. Bluddy how long they will take , and by the time the recharge validity made for callertune will get expired.

Now when I tried reaching customer complaint, and they are not even picking.

Worst customer services I have ever seen.

Image Uploaded by Revathy: