Woodland is not refunding my amount

Name of Complainant Satyabrat Baral
Date of ComplaintAugust 8, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Satyabrat Baral:

This is to inform you that, I want to cancel my order no OR-2045528 which I placed on 1st July 2020. Till yet it has not been delivered to me.
I ordered Olive Green sandal of size 43, but later the order was modified by wooland and converted to Brown colour, which I was unaware.
I tried to contact customer care, but no one responded. Even though I wrote many mails regarding the same but there was no response. I don’t know what woodland Customer care executive are doing. They are not able to reply a mail too.
I tried to cancel the order on woodland website, but it’s not accepting my cancellation request.
Requesting you sir to cancel me order (OR-2045528) and refund my money at the earliest without any delay, so that I can place a new order.
Looking forward for your positive response and hearing from you
Thanking you
Regards

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Woodland is not refunding my amount

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