Name of Complainant | |
Date of Complaint | April 23, 2024 |
Name(s) of companies complained against | 1xbet |
Category of complaint | Banking |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
In 25th IPL MI vs RCB I clearly won bet i placed that team 1 will hit more than 4.5 runs in first over and RCB played first and hit 7 runs in 1st over according to that i won but they showed me as lost bet
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Dear Mohammad munavvar Ali,
Thank you for contacting us regarding the calculation of your bet. We appreciate your feedback and understand the value of addressing your situation as soon as possible.
To assist you better with your situation, we kindly ask you to provide your gaming ID, bet slip number and the official source from which you believe the result of bet should be reviewed additionally (official game link only)? Your cooperation will greatly aid our investigation into your case.
You can have no doubt, once we have the necessary information, we will thoroughly provide you with a comprehensive response.
We appreciate your cooperation and patience in this regard.
Best regards,
Alex, the 1xBet Team