Without my consent international roaming activated by Vodafone

Name of Complainant Jithin Joseph James
Date of ComplaintNovember 6, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Jithin Joseph James:

Sir/Madem

I have a complaint against Vodafone cellular service.

I have been using Vodafone cellular service for more than 7 years.

Last month bill I received was rupees 8000 from Vodafone. Then I contacted Vodafone customer care service centre to know the reason for this bill amount. Then they replayed me that an international roaming charge was added in that bill. Last month ( September 2019 ) i travelled to Bahrain without activating the roaming facility for Vodafone. but from Vodafone mistakenly i got the bill for that international roaming charge.

Then I contacted the customer care executive and complained the issues several times, i have not yet received any proper communication.

 

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Without my consent international roaming activated by Vodafone

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