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Withdrawal successfull but not credited in my bank account

Name of Complainant Piyush
Date of ComplaintApril 16, 2024
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link
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Text of Complaint by Piyush:

12 april I have done withdrawal from 1xBet then withdrawal was successful but not credited in my bank account ….. I also complain in customer support but tgey asked bank statement . I also provide that but they are not giving my money from 4 days

Gaming id 702963739

When I mail my bank statement they give me complain I’d

Complain no.

My withdrawal no. Are
1) Nº2304449641
2) Nº2304445479
3) Nº2304441027
4) Nº2304433991
5) N°2304462105

Image Uploaded by Piyush:

5 thoughts on “Withdrawal successfull but not credited in my bank account

  1. Dear Piyush,

    Thank you for reaching out to us! My name is Alex, and I’m in charge of your case.

    We can see, that you have already contacted us regarding this withdrawals.

    We will check the status of your situation with our Security Department and get back to you with information as soon as possible

    All the best,
    Alex, the 1xBet Team

  2. Same thing is happening with me. Almost 14 days gone, but withdrawal amount have not reached my bank account. 1xbet customer care asked me to submit bank statements, which i did. Now 1xbet responded saying the amount were transferred from their side and asked me to contact my bank account.
    They have not actually transferred the amount to my bank account. I have sent the updated statement. Their payment dept is defrauding the customer. Such a scam 1xbet is. I am gonna put up a video in my youtube channel and a reel in my instagram. Gotta spread the information abt such scams to my subscribers.

  3. Dear Piyush,

    Thank you for reaching out to us!

    Currently you need to contact our support team via email info-ind@1xbet-team.com with the bank statement from the moment of the withdrawal request to the present moment. After that you need to await for their response. It can take some time since there is quite a big queue of applications.

    Your cooperation is highly appreciated, and we thank you for your patience.

    All the best,

    Alex, the 1xBet Team

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