| Name of Complainant | |
| Date of Complaint | May 20, 2026 |
| Name(s) of companies complained against | 1xbet |
| Category of complaint | Miscellaneous |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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My withdrawal section shows it’s completed but the amount has not been credited to my account.The source is not responding to my queries
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Dear Customer,
Thank you for your contact and we apologize for the inconvenience caused. We understand that your time is valuable and appreciate your patience.
Our support team works around the clock to provide timely and quality assistance to all our customers. Usually the first response to your request takes no more than 5 minutes. However, during busy periods or when technical difficulties arise, this time may increase. We apologize for any delays and assure you that we are working hard to ensure that there are as few incidents as possible.
We sincerely hope that we can promptly resolve your issue and improve your experience using our platform. Your satisfaction and trust are very important to us and we will do our best to earn it back.
Thank you again for your patience and understanding. We strive to provide our clients with a high level of service and are always ready to help in any situation.
Sincerely,
1xbet support team