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Withdrawal success but didn’t come to my account

Name of Complainant Chaitnya
Date of ComplaintJanuary 8, 2024
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Chaitnya:

I made a withdrawal it’s showing successful in the app but I haven’t received it in my bank account Made more then 50 calls they just keep on increasing the time felt I got scammed and cheated

Image Uploaded by Chaitnya:

Withdrawal success but didn’t come to my account

One thought on “Withdrawal success but didn’t come to my account

  1. Dear Chaitnya, My name is Alex, and I’m in charge of your case.

    Thank you for reaching out to us. We acknowledge the challenges you’ve encountered, and we are committed to resolving them promptly.

    To assist in reviewing your transaction, we kindly request the following details:
    1.Your gaming ID:
    2.Date of the transaction:
    3.Time of the transaction:
    4.Amount involved:
    5.Payment system used:
    6. Screenshot of the transaction (if possible):

    Having this information will enable us to investigate the transaction efficiently and address any concerns you might have. Once we receive the necessary details, our team will promptly review your case and get back to you with relevant information.
    To keep your personal information private, please contact us at public.relations@1xpartner.com and send your data there

    We look forward to resolving this matter for you.

    Best regards,

    Alex, the 1xBet Team

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