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Withdrawal not received

Name of Complainant Premkanth Sekar
Date of ComplaintJanuary 9, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Premkanth Sekar:

I made a withdrawal of 9839 INR three days back. The process says the withdrawal is approved but still not credited in my Bank y

Image Uploaded by Premkanth Sekar:

Withdrawal not received

One thought on “Withdrawal not received

  1. Dear Premkanth Sekar, My name is Alex, and I’m in charge of your case.

    Thank you for reaching out to us. We acknowledge the challenges you’ve encountered, and we are committed to resolving them promptly.

    To assist in reviewing your transaction, we kindly request the following details:
    1.Your gaming ID:
    2.Date of the transaction:
    3.Time of the transaction:
    4.Amount involved:
    5.Payment system used:
    6. Screenshot of the transaction (if possible):

    Having this information will enable us to investigate the transaction efficiently and address any concerns you might have. Once we receive the necessary details, our team will promptly review your case and get back to you with relevant information.
    To keep your personal information private, please contact us at public.relations@1xpartner.com and send your data there

    We look forward to resolving this matter for you.

    Best regards,

    Alex, the 1xBet Team

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