| Name of Complainant | |
| Date of Complaint | March 7, 2025 |
| Name(s) of companies complained against | 1xbet |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I am using these 1xbet account from september 2022. Now withdraw option is not available,, I am mailing security department for the requested personal and card details. They are simply asking card details for verfication and not accepting it for some reason. Even they are not providing information..
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Hello!
We sincerely regret the delay in withdrawal of funds. Usually the process takes no more than an hour, but depending on the workload of the payment system or bank, it can take up to 7 working days.
We recommend contacting support through your personal account on the 1xbet platform website or through the application, if you have not already done so. Please provide all details about your withdrawal request so that we can expedite the process.
We appreciate your patience and are here to help. Thank you for staying with us.
Sincerely,
1xbet team